FAQs

FREQUENTLY ASKED QUESTIONS:

When will my order ship?

Our products ship after 7-10 business days as processing timer after you placed the order. Please keep in mind, this is a custom 3D printed product and we print every single day.

Will i get an email with my order details?

Yes! We will send you an email as soon as your order is placed summarizing all the details.

What payment methods are accepted?

We accept all major credit cards from any country including:

Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.

My order won't go through, help!?

Ensure that the billing address you entered matches that of your credit card.

How much is shipping?

Shipping is free DOMESTIC!

How fast is the delivery time?

Delivery time: 7-30 days

Oops - I put the wrong shipping address!

If you need to update your address, select the contact us tab and send us a message and within 24 hours of placing your order and we can change it for you.

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will refund your order. Step 1: E-mail us with your order # and name. -With a subject of (Refund Reqeust)

-List your product and why you want to return it Step 2: Our team will contact you (usually within 24 hours) with our adress to ship your item back. Step 3: Ship your item back to us. Once we receive it, we will inspect it. Step 4: If all is good, we will refund your order. Once we issue the refund, you will get an e-mail showing all details and the money will be deposited back into your account,